The Story
Meet Jackie Li, sales and marketing associate at Skyline Tower. Skyline Tower is a premier luxury condominium tower in New York City. Jackie and her team wanted to put together unique and thoughtful gifts for the over 100 broker clients who supported the sales of their luxury units throughout the year. In addition, they wanted to ensure that the gifts were both on-brand and branded with the Skyline Tower logo.
Creating Connection
At Lumi, our focus is always to deliver happiness, and that’s just what Skyline Towers wanted to give their clients over the holiday season. Their needs included a large volume of curated gifts, branded packaging, and a quick turnaround time – all within their budget. Lumi presented gift options and worked closely with the founder of their chosen brand, Soulistic Root, to plan, develop, and execute the gifting plan. This allowed Jackie and her team to check the logistics off of their to-do list.
Delivering Happiness
Buyer Experience
As a marketing associate, Jackie has an incredible amount of projects and responsibilities on her plate. Working with Lumi allowed her to let go of figuring out the what and how of Skyline Tower’s client gifting strategy.
A Lumi gifting specialist worked with her to find the best neutral but still thoughtful gift for their top clients. The gifts arrived wrapped and ready to be given out at the Skyline Tower office with plenty of time before everyone left the city to visit family over the holidays.
Recipient Experience
Upon receiving the gifts and trying the products, an abundance of messages expressing thanks flowed in. They shared their gratitude for the Skyline Tower team’s thoughtfulness and appreciation of the sustainable, natural products provided by Soulistic Root.
They shared:
- Thank you all so much!! We love all-natural products!
- Thank you all for the lovely gift. The scents are fantastic!
- Thank you so much for the holiday gifts! We really appreciate it.
Impact
Jackie’s experience with Lumi provided meaningful conversations and opportunities to delight Skyline Tower’s clients and helped a small woman-owned, made-in-the-US brand grow.
Start gifting better today.
No matter how many gifts you need for any occasion, Lumi is here to help you create moments of connection and joy amongst team members and clients. Our curated collections and support make thoughtful gifting easy while positively impacting the world through mission-driven brands.