What is employee recognition gifting?
Employee recognition gifting is a rewards program where employees receive a thoughtful gift and personal note for moments like onboarding, work anniversaries, birthdays, spot awards, holidays, and major milestones. Lumi automates the timing, manager reminders, recipient gift choice, budget controls, and reporting.
Why is there no Lumi service fee for automated employee recognition gifts?
Lumi earns a small percentage from participating vendors when gifts are redeemed. Businesses pay for the gift, shipping, applicable taxes, and a 2.9% + $0.30 card processing fee when paying by card. There is no card processing fee when paying by ACH direct debit.
We don't have budget for another tool.
There isn't a subscription to use Lumi. You pay for the cost of the gift, shipping, taxes, and a processing fee (2.9% + 30¢ on the total for any card payment, or free ($0) if paid via direct ACH payment through BILL / Stripe) when you send a gift. Discounts available for organizations with higher volume. If you're weighing cost, the question is usually whether a modest gift budget pays for itself when it helps you keep even one teammate you would have lost.
Can employees choose their own recognition gifts?
Yes. Recipients can choose one or more items up to the budget you set. A $200 recognition gift can become one higher-value item or several smaller items, so the employee gets something they actually want without exceeding the company budget.
What employee recognition moments can Lumi automate?
Lumi can automate welcome gifts, work anniversaries, birthdays, spot recognition, holidays, and personal milestones. Teams can also send a one-off employee appreciation gift to one person, a department, or a large recipient list.
How does Lumi help reduce employee recognition costs?
Typical savings are about $1,200 per 100 employees from payroll tax exemptions on qualifying gifts, credits on unredeemed gifts, and lower shipping costs through a global dropship network.
Do managers still write personal recognition notes?
Yes. Lumi reminds managers to add a personal message before a scheduled recognition gift goes out, so automation keeps the program consistent without stripping out the human touch.
What happens if an employee does not redeem a gift?
The organization can set an expiration window. If the gift is not redeemed, the unused credit returns to the organization's available fund instead of disappearing into an unused gift card balance.